Privacy Policy

Last updated: July 3, 2026

At Raley.one, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

We collect information you provide directly, such as account registration details, billing information, and connected API channel credentials. We also automatically collect logging data from API requests (IP addresses, request headers, timestamps) to monitor service usage and maintain system health.

2. How We Use Your Information

We process your information to deliver the messaging infrastructure, process payments, verify user authorization, provide technical support, and improve the overall performance and security of Raley.one.

3. Data Sharing and Transfers

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted third-party service providers (such as payment processors and hosting services) solely to perform services on our behalf.

4. Data Retention and Deletion

API transaction logs, messaging payloads, and delivery statuses are retained for 30 to 90 days depending on your subscription tier, after which they are permanently pruned from our primary databases. Account metadata is retained for as long as your account remains active.

5. Security Measures

We implement industry-standard encryption protocols (HTTPS, TLS, SHA-256 hashing) to protect data in transit and at rest. Access control mechanisms restrict raw database operations to authorized personnel only.